Responsible Gambling
At Rollino Casino, we are committed to promoting responsible gambling and ensuring that our players enjoy a safe and secure gaming environment. We understand that gambling should be an entertaining activity, and we take our responsibility seriously to help prevent gambling-related harm.
Our Commitment
Rollino Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000) and adheres to all responsible gambling requirements set forth by UK legislation. We are dedicated to:
- Providing tools and resources to help players gamble responsibly
- Protecting minors and vulnerable individuals
- Preventing gambling-related harm
- Promoting awareness of responsible gambling practices
- Supporting players who may be experiencing gambling problems
Player Protection Tools
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Establish limits on the amount you can lose over a specified period to help manage your gambling budget effectively.
Session Time Limits
Control how long you spend gambling by setting time limits for your gaming sessions.
Self-Exclusion
If you need a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During self-exclusion, you will not be able to access your account or receive promotional materials.
Reality Checks
Receive regular pop-up reminders showing how long you have been playing and how much you have spent.
Warning Signs of Problem Gambling
Be aware of these potential warning signs:
- Spending more money or time gambling than you can afford
- Gambling to escape problems or negative emotions
- Lying about gambling activities to family or friends
- Chasing losses with bigger bets
- Neglecting work, family, or social responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
Getting Help
If you or someone you know is struggling with gambling problems, help is available:
GamCare
Free, confidential advice and support for anyone affected by gambling problems.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (24/7)
Live Chat: Available on their website
Gamblers Anonymous
A fellowship of men and women who share their experience to help solve their gambling problem.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
Independent charity providing information and advice about gambling.
Website: www.begambleaware.org
GAMSTOP
Free service that allows you to self-exclude from all online gambling companies licensed in Great Britain.
Website: www.gamstop.co.uk
Underage Gambling Prevention
Rollino Casino strictly prohibits underage gambling. We:
- Require age verification for all new accounts
- Use advanced technology to prevent minors from accessing our services
- Regularly audit our age verification processes
- Provide information about parental controls and filtering software
If you suspect underage gambling, please contact us immediately at [email protected]
Financial Protection
All customer funds are held in segregated accounts with licensed UK banks, ensuring your money is protected. We are also members of the Independent Betting Adjudication Service (IBAS) for dispute resolution.
Contact Us
If you have concerns about your gambling or need assistance with responsible gambling tools, please contact our dedicated support team:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
- Phone: +44 20 3808 9234 (Monday-Friday, 9:00-17:00 GMT)
Regular Review
This Responsible Gambling policy is reviewed regularly and was last updated on March 15, 2026. We continuously work to improve our responsible gambling measures and welcome feedback from our players.
Remember: Gambling should be fun. When the fun stops, stop.
