Privacy Policy for Rollino Casino

Effective Date: March 15, 2026

Welcome to Rollino Casino. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rollino.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other similar contact data.
Account Information: Username, password, transaction history, and account preferences.
Payment Information: Credit/debit card details, bank account information, and other payment data necessary to process deposits and withdrawals.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling policies.
To process your transactions and manage your account.
To communicate with you, including sending account updates, promotional materials, and customer support.
To improve our website, products, and services through analysis and research.
To detect, prevent, and address fraud, security issues, and other illegal activities.
To comply with applicable laws and regulations.

3. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal data based on the following legal grounds:

Performance of a contract: Processing is necessary to perform our contract with you.
Legal obligation: Compliance with legal and regulatory obligations.
Legitimate interests: For our legitimate business interests, such as fraud prevention and improving our services, provided your rights do not override these interests.
Consent: Where applicable, we will obtain your consent for specific processing activities.

4. Sharing Your Information

We may share your personal data with third parties in the following circumstances:

Service Providers: Trusted third-party vendors who provide services such as payment processing, identity verification, customer support, and IT services.
Regulatory Authorities: Where required by law or to comply with regulatory requirements.
Affiliates and Partners: For marketing and promotional purposes, only with your consent.
Legal Process: To respond to lawful requests by public authorities or to protect our rights and property.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. We ensure that appropriate safeguards are in place to protect your personal data in accordance with UK GDPR requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, tax, accounting, or reporting requirements.

8. Your Rights

You have the following rights under UK data protection laws:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erasure (the right to be forgotten) in certain circumstances.
The right to restrict processing.
The right to data portability.
The right to object to processing based on legitimate interests or direct marketing.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and deliver personalized content and advertising. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Rollino Casino
Email: [email protected]
Address: Rollino Casino Ltd, 15 Queen Street, London, EC4N 1TX, United Kingdom
Phone: +44 20 7946 0123

Thank you for trusting Rollino Casino with your personal data.